Hall of Shame
Kimberley Johns (Housing Liasion Officer)
blank refused to tell me who she had spoken to or what had been said.
When I pushed her on this, she then rather angrily told me that she would not divulge that information, as apparently, I had no business asking her for this because I am not her manager. This has got to be one of the dumbest things I have ever heard come out the mouth of a Newham housing employee, because this is my issue which is having serious effects on both my mental and physical health, so I had every right to expect her to give me that information. She then also rather abruptly proceeded to tell me how much she resented my constantly calling her for an update and requested that I stop. Yes that's right, I was been driven insane by the lift noise and not sleeping as a result, she refused to give me any information about what she was doing about it, yet when I pull her up on this, she is the victim here. Suffice to say, I never heard back from her with the update she promised me, and as she had already made it very clear as to her feelings with regards to me asking for such an update, it was quite apparent that trying to deal with her was going to be like banging my head against a brick wall. Kimberley Johns is a nasty, soulless woman totally lacking in empathy and the necessary social skills to do her job. I actually have recordings of these phone conversations which I may well post on here just so you can hear for yourself how she speaks to tenants.
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There are some fundamental character traits required for being a housing liason officer, with the main ones being having compassion and empathy, something Kimberley Johns is totally lacking in. I was at my wits end when I contacted her regarding the lift noise issues that have made my life a living hell for the last 15 years, which she was initially sympathetic to, although like all narcissists, that was just an act, and it didn't take long for her to let her guard down.
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She was being thoroughly uncooperative with regards to giving me any updates as to how the situation was being dealt with, so I kept on calling her asking for her to do her job and sort this out, but she was totally evasive and refused to tell me what was being done about it. She said she had referred the matter to several people and that meetings had occurred and discussions had taken place, yet she point